Shipping & Returns

Shipping Policy

OfficeMetro can deliver goods to any state in Australia. Note all delivery times are calculated from moment of dispatch.
1. For orders over $50 delivery is free in Victoria but will incur a $5 shipping fee for orders less than $50. Delivery times will take around ½-1 day. In rural areas of Victoria shipping charges will be calculated by the website. Delivery times can take between 1-5 day(s).
2. In New South Wales, shipping costs to Sydney metropolitan areas and Newcastle will incur an $9.19 fee. Delivery times take about 1-3 day(s). Rural areas of New South Wales will have the shipping fee calculated by the website. Delivery times will take around 2-6 day(s).
3. In ACT, all orders will incur a $9.19 shipping fee. Delivery times will take around 1-3 day(s).
4. In South Australia, in the Adelaide metropolitan area, the shipping fee will be $9.19. Delivery times will take around 1-3 day(s). In rural areas of South Australia, the website will calculate the shipping fee and delivery times take around 2-5 day(s).
5. In Queensland, metropolitan areas (Brisbane and Gold Coast) will incur a $14.95 shipping fee. Delivery times will take around 2-5 day(s). In rural areas of Queensland, the website will calculate the shipping fee. Delivery times will take around 2-5 day(s).
6. In Tasmania, delivery to Hobart and Launceston areas will incur a $9.19 fee. Delivery times will take around 1-4 day(s). All other areas of Tasmania will be calculated by the website. Delivery times will take 3-5 day(s).
7. In Western Australia, delivery to Perth will incur a charge of $16.95. Delivery times will take around 3-7 day(s). Delivery fees to areas other than Perth will be calculated by the website. Delivery times will take around 4-7 day(s).
8. In Northern Territory, delivery fees will be calculated by the website. Delivery times will take around 3-7 day(s).

*Shipping charges are according to per order. We use the courier companies FASTWAY, TOLL, COURIERS PLEASE, TNT and AUSTRALIA POST.

Return Policy

OfficeMetro repects all the customers. We strive to provide our best service to all our customers. Our company regulations are:

We will take full responsibility if we have sent the incorrect goods to you. We will also provide a full refund to the customers if the product delivered is not to their satisfaction. To receive a refund, the customer must return the incorrect goods back to OfficeMetro within 7 days. If the customer still wishes to have their goods, we will send the correct products to the customer without any extra charges.

We will not take the full responsibility for a refund if the customer orders the incorrect product(s) unless we are notified before we dispatch their order.

Bulk Orders are welcome, please contact us for discounted rates.

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16 AMSTRONG STREET, MIDDLE PARK VIC 3206 ABN :38142263401 Ph. : 03 9645 5855 Fax: 03 9690 5314